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i bought ticket to chile they sent the confirmation number , a nd i read mi return date was wrong , so i called them 3 people they hung up on me , so the fourth people answer and short story they wanted 400 hundreds dollars for correct the error they did it , i told them , i do not have that money it was not mi fault , so i decided cancel mi ticket and and i need mi refund , and they said it want to take 7 to 10 days , i screaming to him not not not i need mi money noww, i decide called mi capital one credit card and they called them for 2 hours over the phone with that scam people , and luckiliy mi money was reversed , but please be aware, with this guys plus i barely urdestand what they said , and they speak so fast too, but i handle very fast , and thanks to capital one they are the best !!, but travelation is scam scammmmmmmmm

Product or Service Mentioned: Travelation Customer Care.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from May 12, 2016.
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Miami, Florida, United States #1181626

Yes Travelation is a company that needs to be disabled.if there is someone who knows somebody at the Better Business Beuro please help out.the idiots at Travelation probably don't know what to do and don't care for their jobs.the first time I called they answered and just leaft the phone off the hook,the second time the *** just said I can't find anything about you even after he gave me a new confirmation number.then told me to call Jet blue back and hang up on me. Incompetent,***,ignoranus people. Travelation YOU SUCK BIG ....!!!!!

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